Quickly locate and access your survey projects, duplicate projects and export your survey into many different available formats including PDF, Word, Text and HTML. Clicking column headers will sort the projects by the corresponding fields giving you the access you need.
Drill down into project specifics obtaining real-time data. This detailed view provides quick access to project progress, direct links to reports and dashboards and a shared project file repository. Reporting stats can be filtered and include: qualification rates, incidence rates and completion rates. Need to find a project quickly? Use the Tag option to organize projects and search.
Powerful search capabilities enable searching across and within projects with ease. Use the Refine Search menu to further filter your results. Easily search for projects by words, phrases, project type, content, tags, dates, user groups and much more. All searches can be saved and used in the future.
With just a few clicks, assign user permission levels with specific access based permissions. Quickly add teams of people to a project by creating one or more user groups.
Real-time data collection management
Monitor real-time project progression when fielding. Track completion rates, terminates, quotas, drop-outs and email campaigns. Views can be filtered by date and split by a variety of metrics such as respondent source, device type, languages, OS, browser or a custom variable.
Access a comprehensive breakdown of terminate segments and the total number of respondents that have been terminated for each segment.
Track important distributions like demographics or concepts in real time. With the ability to modify quota limits, you do not have to edit your original survey or pause fielding. Easily set up alerts to notify when limits are reached.
Easily share access to progress reporting by publishing access on demand. Unshare access as needed with a single click.
Crosstab creation with ease and speed
Access up-to-the-minute results with real-time reporting. Review survey data and dissect it by various segments that you can save for team collaboration or personal use.
Quickly create nested or appended banners with just a few clicks. Fully customizable reporting banners can be based on any information that is part of the survey project.
Analyze results by changing bases, applying weighting and modifying stat testing groups, levels and type. Reporting banners can be filtered by a variety of standard attributes like date ranges and participant status, as well as by custom filters.
Tables are fully editable across all elements along with quick access to features such as per-table filtering, custom bases, dynamic sorting, threshold filtering, point-and-click nets and nested nets, as well as statistics.
Add a variety of chart types for a more intuitive analysis to each table. Charts can be exported to Excel and PowerPoint, as well as added to Saved Reports for live curated reports that can be shared.
View and edit participant records on an individual level. Responses can be easily filtered by multiple criteria, to support data cleaning and editing, either individually or in bulk.
Easy access to reporting deliverables
Over 45+ different data export layouts and formats to fit your every need. Data map layout, labels and values can all be adjusted for additional flexibility.
Instantly share your visual story with key stakeholders. Access our one-click export to native PowerPoint with fully editable charts and tables.
Interactive visualization reporting with video chart overlay enabling you to analyze every second of a video that is evaluated.
Image Highlighter question type provides an intuitive heatmap reporting output for visual analysis.
Heatclick with OE question type captures selection along with sentiment and open-end responses.
Actionable Text & Impact Analytics
Understand Which Topics Drive Your KPIPowerful data visualization with customizable dashboards and pre-defined layouts let you view trends over time and quickly share actionable insights across your organization. Scoring questions like Net Promoter Score (NPS), CSAT, OSAT, CES can be directly linked to open-end comments to make these KPIs come alive.
Topic Specific InsightsFind the most commonly appearing and impactful phrases to make sense out of thousands of lines of free text feedback. Themes provide greater actionability and richness to the data as they come with the same words that customers use. Sentiments are analyzed by phrase since there can be a mix of positive and negative comments in one feedback response. Adjust AI based topic modeling to match your targets and effectively communicate internally.
Drill Down to Individual Comments in 60+ LanguagesWhen comments are parsed they are not oversimplified, rather they are translated into numerous independent categories, so you can see overall impact. All open-end survey questions are automatically translated to English to high degree of fidelity. Details on each comment are accessible such as heirarchy and filter categories, along with original language and events tracking information.
CompareDedicated comparisons section to quickly compare feedback side-by-side via point-click interface to identify differences between various segments within a filter group.
TrendsView feedback trends over time to visually see how consistently various aspects are impacting your scores. Work with all top level categories or drill down into individual ones for review.
AI-Driven InsightsAutomated AI-driven insights section brings to the top the most impactful combinations of filters and segments. Easily uncover which groups of factors are boosting or hindering you the greatest amounts, providing areas and demographics for focus.
Events for ActionabilityCreate events on feedback to take action on, with the ability to assign to individuals for follow-up. Values can be assigned to the events to prioritize issues for resolution. Create events manually for individual feedback, set automated rules based on topic and score, or follow up strategic initiatives.
Custom DashboardsMultiple dashboards and filters are supported within the same dataset, allowing for predefined views of the data. Segment feedback for various roles or demographics so that KPIs can be tracked per department. You can also create cards based on search terms to follow any topic, as well as lists for quick access to breakdown scores.
Advanced reporting visualization
Share live reporting insights with a single click. A single link for ease of sharing, paired with filtered results depending on who uses the link provides a truly curated experience for your stakeholders. Highly customizable with almost unlimited configuration options means that Dashboards are a flexible and powerful tool for summarizing your research.